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About us
Rooted in the Midwest, Built on Family Values
At HIC Agency, we believe that great insurance starts with trust, integrity, and a commitment to serving others. As a Midwest family-owned company, we bring small-town values to every client relationship—honesty, reliability, and a genuine care for your business and employees.
For years, we’ve helped businesses navigate the complexities of employee benefits with a hands-on, personalized approach. We know that choosing the right coverage isn’t just about policies—it’s about people. That’s why we go the extra mile to provide white-glove service, ensuring that you and your employees receive the best support every step of the way. With HIC Agency, you’re not just a client—you’re part of our family.
One Stop Shop for Your Employee Benefits
We offer a variety of benefits that meet the needs of your employees and help you attract top talent.
Group Medical
Protect your employees with comprehensive health coverage that fits your business’s needs. Our plans offer access to quality care, preventive services, and financial peace of mind.
Group Dental
Keep your employees smiling with affordable dental coverage for check-ups, cleanings, and major procedures. Our flexible plans ensure quality care while keeping costs low.
Group Vision
Help your team see clearly with comprehensive vision coverage for exams, glasses, and contacts. Affordable plans with a wide network of providers make eye care easy.
Group Term Life & Voluntary Worksite Benefits
Provide financial security and peace of mind for your employees and their families with our group term life and voluntary worksite benefits.
Beyond Benefits—We Care
At HIC Agency, we believe that exceptional service goes beyond providing great insurance plans—it’s about delivering a white-glove experience that puts you and your employees first.
From selecting the right coverage to navigating claims and member support, our dedicated team is with you every step of the way. We take pride in our hands-on approach, ensuring fast responses, clear communication, and personalized solutions tailored to your business’s unique needs. With HIC Agency, you’re not just a client—you’re family, and we’re committed to making your benefits experience smooth, stress-free, and truly exceptional.
Weathering the Healthcare Storm by David L. Hickman
Navigating Healthcare Challenges with Expertise and Insight
In Weathering the Healthcare Storm, David L. Hickman sheds light on the complexities of today’s healthcare system and how businesses can successfully navigate rising costs, evolving regulations, and employee benefits challenges. With years of industry experience, Hickman provides practical strategies and expert insights to help employers make informed decisions about their healthcare plans. Whether you’re a small business owner or an HR professional, this book serves as a valuable guide to ensuring stability and sustainability in the ever-changing world of healthcare.
You can purchase Weathering the Healthcare Storm: What You Must Know to Survive and Thrive the Current Healthcare Crisis by David L. Hickman on Amazon. This insightful book delves into the intricacies of the healthcare system, offering practical strategies to navigate its challenges effectively.
Services?
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Our team
At HIC Agency, we’re more than just a team—we’re family. Rooted in Midwest values, we believe in building lasting relationships based on trust, integrity, and care. Our dedicated professionals work closely with businesses to provide personalized insurance solutions, ensuring your employees receive the best coverage and support. When you work with us, you become part of our family, and we’re committed to protecting yours.
Matthew Hickman
Consultant
David Hickman
President
Sara Isenhour
Chief Operating Officer
John Hickman
Consultant
Ready to Protect What Matters Most?
At HIC Agency, we’re dedicated to providing your business with the best employee benefits solutions, backed by white-glove service. Whether you’re looking for group medical, dental, vision, or life insurance, we’re here to help you every step of the way.
Contact us today to discuss how we can tailor a plan that fits your needs and helps your team thrive. Reach out now, and let’s make sure your employees are covered with the care they deserve!
Testimonials
At HIC Agency, we believe the best testament to our service comes from our clients. Our commitment to white-glove customer service and personalized insurance solutions has earned us the trust and loyalty of businesses across the region. Here’s what some of our clients have to say about their experience with us:
John, City Mayor
“This letter is to inform any interested parties that HIC Insurance Co. has done a superb job for
the City of *******, MO. HIC has been our insurer for three years and has consistently taken the
time to find the best available insurance for the premium we pay. The members are quick to
respond to emails or phone calls and adept at answering any questions we may have. The
brothers have been to multiple City Council meetings to explain coverage; any rate increases
necessary and take time to talk with all our city employees about what is or is not covered by
our policy. As Mayor I’m pleased that we switched our insurance brokers to HIC Agency Inc
and would happily recommend them to anyone who might ask.”
Mark, Owner Operator
“We have been working with Hickman Insurance for the past several years, and I can honestly
say they always exceeded our expectations have been a pleasure to work with. They have taken the
time to explain our Health Care benefits and make sure our employees understand them as well so
they can make good choices. Their customer service after the contract and sign up time is absolutely
amazing. All of our staff feel they have a real advocate with the Hickman’s. In addition, they’ve
provided us with cost-effective options that have actually improved our benefits, and reduced cost.
They are always available to answer questions or provide help when needed. We have used large,
well-known broker insurance companies in the past, as well as smaller, one-man operations, and our
experience with our current broker has been the most positive by far! I highly recommend them to
anyone looking for top-notch Health insurance broker.”
Jamie, Former Plan Administer
“I have been a plan administrator for more than 15 years and have been working with the HIC
Agency for approx. 2 years. I can honestly say that they are the best insurance broker I have ever
worked with. They are incredibly knowledgeable, quick to respond to any inquiries, and always willing
to go the extra mile to provide the best coverage for our company’s needs. After initially onboarding
new employees, through their extremely user-friendly Ease Portal, my responsibility basically ends as
the Hickmans take over all other aspects of our group benefits. Being a company’s plan
administration can be extremely time consuming and a bit tedious at times, however, knowing that
John and Matt are only a call away alleviates all those stresses. There has never been a time that I
have felt that we are just another company for them and we receive one-on-one attention, each and
every time. I have always been very impressed with their level of customer service, and I highly
recommend them to anyone looking for a reliable and professional insurance broker.”
Contact us
Have questions or need assistance? We’re here to help! At HIC Agency, we pride ourselves on providing personalized support with a family touch. Whether you need guidance on employee benefits, claims assistance, or a custom insurance solution, our team is ready to assist you. Reach out today—because your business and employees deserve the best.